Privacy Policy

Privacy Policy

Introduction

Welcome to https://what-to-feed-birds-in-winter.feedersandmore.co.uk (henceforth referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy details our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Law on Data Privacy (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies comprehensively to all aspects of our online presence, including but not limited to:

However, please be informed that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

  • Users engage with our applications and services as authorized users
  • Visitors access and interact with our websites
  • Individuals subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a wide range of personal data to enhance your experience and improve our services. The types of information we gather include:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and account preferences.
  • Payment Information: Transaction details, payment method information, and billing addresses required for purchasing our products or services.
  • Financial Information: Banking information or financial records associated with purchases or refunds.
  • Purchase Information: Data about the products or services you buy from us, including quantities, purchase dates, and order totals.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information to facilitate seamless service delivery.
  • Location Data: Geographic location data provided by your browser or device settings to personalize content and services.
  • Feedback: Opinions, reviews, and comments you share with us, which help improve our products and services.
  • Social Media Information: Details obtained from social media platforms when users interact with our content on these sites.
  • Product Information: Data about the products you view or purchase, such as product preferences and browsing history.

We collect this information through various means: user input forms, online interactions, browser tracking, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your device by websites to enhance user experience. We employ cookies for the following purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure login and maintaining session state.
  • Preference: Cookies store user preferences, allowing us to deliver personalized content and experiences.
  • Analytics: They enable us to analyze site usage, track user behavior, and improve overall performance.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

The security of your personal information is paramount to us. We implement robust organizational safeguards and security controls to protect data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encryption of communication channels
  • Secure third-party data processors
  • Regular security assessments and updates

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not intentionally target nor collect personal information from minors without parental consent.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to your personal data held by us.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Deleting or anonymizing your personal data under certain circumstances.
  • Restriction: Limiting the use of your personal data in specific situations.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring no adverse decisions are made based solely on automated processing.

To exercise these rights or seek further information, please contact our privacy team via the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon publication on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, requests for access or correction of data, or privacy-related inquiries, please contact us:

We value your trust in our commitment to privacy and data protection.